Delivery & Return

Delivery Options Overview

1. Order the Product and Specify the location

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Return of Goods

RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not
completely satisfied with your purchase for any reason, you may return it to us for an exchange only.

Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within three (3) days of the purchase date. All returned items must be in
new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, place the item securely in its original packaging and Proof of purchase and return
delivery charge (If the product is purchased from website or any other online platforms of TN Nature
Care Limited, then mail your return to the following address:
TN Nature Care Limited
House: J27, Road-12/3, Block-J South Bonossre, Dhaka-1219, Bangladesh

Please note, you will be responsible for all return shipping charges. We strongly recommend that you
use a track able method to mail your return.

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange.
Please allow at least ten (10) days from the receipt of your item to process your exchange. We will notify
you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or
exchange.

Please Note
● Sale items are FINAL SALE and cannot be returned.
● Must check the product in front of delivery man after arriving the parcel. After leave of delivery man
if you inform any kind of product missing or receive of wrong product, TN Nature Care Limited is not
responsible to pay any king of damage or return or refund.

QUESTIONS
If you have any questions concerning our return policy, please contact us at:

Call Us:  +880 9677-334420
Mail Us : tnnaturecare.bd@gmail.com

TN Nature Care Limited

FAQs

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

Inside Dhaka: 72 Hours, Outside Dhaka: 100-120 Hours
Delivery charges:
Inside Dhaka: 60tk

Dhaka Sub Area (Narayanganj, Savar, Ashulia, Tongi) : 110tk

Outside Dhaka: 110tk

IS BUYING ONLINE SAFE?

These are some really simple ways to shop safely online you can use every day: 1. Research retailers online to make sure they’re legitimate. 2. Make sure the website is secure. 3. Know your rights and the company’s returns policy. 5. Keep software and virus protection up-to-date and use strong passwords for online accounts. 5. Don’t use public Wi-Fi. Your standard data connection is more secure. 6. Pay using a credit card. You will have more protection. 7. Be smart. If a deal looks too good to be true, it probably is.

HOW DO I PLACE AN ORDER?

1. Search for your desired product or browse products by categories.
2. If the product is available simply add it to cart.
3. Review shopping cart.
4. Proceed to checkout.
5. Enter a billing address.
6. Enter a shipping address.
7. Choose payment option.
8. Select Delivery.
9. Submit Order.
10. Check Your Order Status.
11. You can check your order status at any time by simply login to your account.

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

If you’d like to keep track of your orders and save your details, you might want to consider creating an account for convenience. Alternatively, you can select the guest checkout option which doesn’t require you to create an account!

HOW CAN I RETURN A PRODUCT?

Yes you can return your product. Please check our return policy

Need a Help?

  •  +880 9677-334420
  • Messenger
  • tnnaturecare.bd@gmail.com

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